With the Per Second offering, a customer is billed on a per-second basis i.e. for every second of usage. In this way, the subscriber is able to control his talk-time and only pay for the precise usage time. This means that you pay for only what is used, thus enabling greater savings through an enhanced product offering.
E.g. making a call for 4 seconds will cost you only 18c.
(0.4 seconds) X (R 2.75/60) = 18c (ps. How's that for amazing!)
With the Per Minute offering, a customer is billed on a per-minute basis i.e. for the duration of a full minute even though the actual call duration was less than a minute. In this way, the subscriber pays a flat rate of e.g. R1.50 per minute for all voice/video calls at any-time of the day to any national mobile network. By using the illustration above, the same call would cost R 1, 50. This is because the actual usage time will always be expressed as full-duration minutes and charged according to the minute tariff.
Subscribers will be allowed to switch between Prepaid tariff plans once in a calendar month. This request can be done via the Contact Centre (081 180).
Please Note: When a customer switches between Prepaid tariffs, they will be able to keep ad-hoc SMS and Data bundles, airtime credit and keep time window expiry date, however all bonuses will be lost.
|Type||Number / Sequence to dial||Steps to Follow|
|Through an Interactive Voice Menu||188||Dial 188 from your 8ta cellphone or 081 188 from another operator's cellphone and follow the voice prompts to complete the recharge.|
|Direct via USSD||*188*Voucher PIN#||Purchase your airtime voucher, enter the characters on your cellphone, and press the yes/send key. Your account will be recharged with the value specified on the voucher.|
|In-direct via USSD||*188*Voucher PIN#||*188*voucher PIN* cellphone number of the 8ta subscriber receiving recharge#|
|Indirect via USSD||*188*Voucher PIN#||Purchase the airtime voucher, enter the characters as shown which include the recipient's number and press the yes/send key. This method is used to recharge another subscriber's Prepaid or Saver top-up wallet and the recipient will receive a notification of the successful recharge via SMS.|
|SMS||188||Compose a text message containing only the voucher PIN number in the body and send to 188. A response SMS will be received to indicate whether the recharge was successful.|
|Customer Care||180||Dial the Customer Care number and ask the agent to recharge your account with the voucher PIN you have obtained. (Only use this option if you are experiencing problems with the other options).|
Subscribers on the Prepaid Voice Offering shall be permitted to use the service as long as a positive airtime balance is maintained in the Prepaid airtime wallet.
Each airtime voucher purchased and activated (recharged) carries a value for usage and an airtime window period as detailed below:
(Till point & similar)
|R5 x 5||x||-||30 days|
|R10 x 3||x||-||60 days|
To transfer airtime from 8ta to 8ta (other 8ta simcards only), dial *180#.
If you are a new Prepaid customer or your voicemail has been deactivated, you can activate it as follows:
- Dial 181 from your mobile phone.
- Enter your own voicemail PIN number (security number), which must be a minimum of four digits and not more than 15 digits long.
- Follow the voice prompts and record your own personal voicemail message.
Dial 181 and follow the voice prompts.
You will be sent an SMS notifying you that you have a new voicemail message.
Note: Voicemail messages will be stored for 10 days.
From your mobile phone: dial 181 (free) and follow the voice prompts.
During peak time (07:00 – 19:59 Monday to Friday) the rate for calls to 8ta and other mobile networks is 4.6c per second and to Telkom & Neotel numbers is 1.1c per second, while during off-peak time (20:00 – 06:59 Weekdays, and 24 hours on Weekends and Public Holidays ) the rate for calls to 8ta and other mobile networks is 1.9c per second and to Telkom & Neotel numbers the rate is 1.1c per second. International Calls remain billed per minute, as per the International rates sheet.
The maximum ringing period is set to 30 seconds in the network. Please note
that your handset needs to be configured for the maximum time.