Dane: I don't know what other people are complaining about. I switch to Dot5 have having horrible experiences with other companies. I did a LOT of research on price and features. They're not perfect but I can't find any company that comes close for the price. To improve features or service I would have to pay at lease twice the price elsewhere. I wish all these people who cut down Dot 5 would have said where they found better service for the same price.