I've never experienced any major downtimes apart from when I started
Add date:2006-08-31 Hits:5
I bought some hosting off Dreamhost in October 2005 and I have to say that I am very pleased with their services. Although people complain about overselling, the truth is really, that not one person uses all the space given. The reality is, all their servers are maintained properly and they make sure that there's no funny business going on.
As for their cpanel, yes again, it's different to a normal cpanel and people have being complaining about difficulty in using their own panel. When I first moved it, yes, I did find some difficulty with the panel as I've been using cpanel all along. Frankly enough, after a week or so, I got used to it and it actually is a whole lot easier than cpanel.
I love the way the domains and subdomains are organised - everything in one directory for easier navigation (unlike a reseller, you have to have one cpanel for each domain). I love this feature. Makes my life SO MUCH EASIER.
As for uptime, I've never experienced any major downtimes apart from when I started - I would have 5-10 minutes of downtime but these days, it's near 99.9%.
You can make your own backups too and retrieve a file which you've accidently overwritten or deleted from this directory called 'snapshot'. I LOVE IT!!
Customer support is improving since I moved in. You can submit a ticket from your panel and you will receive a response within 1-12 hours, depending on where you live (the time etc can affect response rates). Replies are usually useful and very friendly.
Just read their TOS before signing up and check out the forums for discount codes. Overall, a very good host who looks on the fun side apart from what they do.