BlackBerry Internet Service Prepaid Voucher

Who can use the BlackBerry® Internet Service Prepaid Voucher?
Only Prepaid customers can purchase the BlackBerry® Internet Service Prepaid Voucher.

How does it work?
Buy the BIS Prepaid Voucher at 8ta flagship stores, Telkom Direct stores, Edcon and Altech Autopage.  
The voucher will consist of a PIN and clear instructions on how to activate the BlackBerry® Internet Service Prepaid Voucher. 
The voucher PIN will be valid for single use only.
You have only three attempts to enter the voucher PIN correctly. After three incorrect attempts, the MSISDN account recharge capability will be blacklisted for period of 24 hours. You will not be able to recharge the account within this period.
Notifications will be sent to you if an invalid PIN is entered. 
Only one BlackBerry® Internet Service Prepaid Voucher activation will be allowed per MSISDN.  If you redeem another BlackBerry® Internet Service Prepaid Voucher , only the R600 worth of airtime will be loaded. 

What happens if I exceed my monthly 500MB YouTube limit?
If you use up the entire 500MB of the YouTube monthly allowance and continue to watch videos, you shall be charged out of bundle data rates. If you have additional data bundles on your account, these bundles will only be used for streaming if the 500MB is depleted.

What happens if I don’t use all of  my monthly 500MB YouTube limit?
If you do not use the FREE 500MB YouTube streaming or have a portion of it unused, you will forfeit the data for that month.

Can I keep my existing BIS?
Yes. A BlackBerry® Internet Service Prepaid Voucher customer is allowed to migrate to another Prepaid tariff plan and keep their existing BIS. The BlackBerry® Internet Service Prepaid Voucher can be used in conjunction with a Prepaid tariff and any active bundle (SMS, data or other).

If you activate BIS while there is an existing BIS, a notification will be sent notifying you of the existing BIS.  If you continue, the existing BIS will be suspended. 

What happens when the voucher expires?
At the end of the six months FREE BIS period, you will will receive an SMS notification informing you that your BIS will expire in three days unless a new BIS subscription is activated.

Subscription: The BlackBerry® Internet Service Prepaid Voucher shall be valid for a period of six  months from the day of activation.

BlackBerry® Internet Service (BIS): The BIS shall be FREE for a period of six months only.

FREE YouTube streaming: FREE YouTube streaming shall be limited to 500MB per month. If customers use up the entire 500MB of YouTube monthly allowance and continue to watch videos, they shall be charged out of bundle data rates. If customers do not use the FREE 500MB YouTube streaming or have a portion of it unused, they shall forfeit the data for that month. If a customer has additional data bundles on the account, these bundles shall only be used for streaming if the 500MB is depleted.

On-device browsing: On-device browsing is FREE for BlackBerry® Internet Service Prepaid Voucher customers. Downloads, streaming and using your BlackBerry® smartphone as a modem shall be billed according to normal data rates.

Early Termination and Cancellations: If the service is cancelled before the expiry date, all the remaining days for BIS and the remaining balance of the FREE 500MB YouTube streaming shall be forfeited. The customer shall only retain the airtime balance. Telkom Mobile shall keep the BlackBerry® Internet Service Prepaid voucher customer details for only 90 days from the day of termination.

Suspension: The suspension period of 90 days shall start immediately after the BlackBerry® Internet Service Prepaid Voucher expiry date. The BIS shall be permanently deleted from the RIM provisioning service, if the customer does not purchase BIS within the suspension period. It shall then not be possible to recover the subscriber’s email, mailbox and settings once deleted. The customer is required to purchase BIS during the 90 days suspension in order to reactivate and retain the service. If the customer recharges within the 90 days, the reactivation of the service shall take place immediately.