Load your SIM card with recharge airtime to convert to the Once-Off Internet 2GB + 1GB Internet.
 

• Via 8ta Connect dashboard (Download PDF with instructions)
• Via your mobile phone (Download PDF with instructions)

1. What is the pre-paid 2GB + 1GB internet?
This is a once-off promotional bundle consisting of 2GB anytime data and a free 1GB Night Surfer bundle for use between 11 p.m. and 5 a.m.

2. How long is the bundle valid for?
The 2GB + 1GB Internet bundles will expire at the end of the next calendar month from the date of activation.

3. Can I use my Night Surfer during peak times?
No. The Night surfer bundle can only be used between 11pm-5am only.

4. Will I need to sign a contract to have access to this offer?
No. This will be a once-off / ad-hoc purchase that will give subscribers the freedom to purchase economically priced pre-paid data bundles as and when needed – no contracts or large upfront payments will be required.

5. What is the difference between All Networks and Telkom Mobile Net?
All network – All net internet bundles is available on Telkom Mobile’s network and MTN roaming

Telkom Mobile  – Telkom Mobile internet bundle is available only on Telkom Mobile’s network. Subscribers will be required to check for coverage at www.8ta.com/coverage/

6. What is the differentiator for this offer and why should I purchase it?
This is a Pre-paid bundle with no contract or large upfront payments required. The Pre-paid offer also provides contract subscribers who run out of their recurring bundles within the month with the opportunity to purchase an affordable ad-hoc bundle for the remainder of the month. Internet bundles that are available on Telkom Mobile’s network only are offered at aggressively lower price offer the subscriber more value for money.

7. Will existing pre-paid subscribers have access to the pre-paid Once-Off Internet 2GB promo bundle?
Existing Pre-paid subscribers with Pre-paid per minute, Pre-paid per second and 8ta more SIM cards will have access to purchase the 2GB + 1GB Internet from the 20th March 2013. The 2GB + 1GB Internet bundle is only available on Telkom Mobile network.

8. How do I know if Telkom Mobile’s coverage is available in my designated area?
Before purchasing any of the data products, a coverage check has to be done via the following link: http://www.8ta.com/coverage/8tanetwork  or SMS your address to 43482 e.g. SMS ‘61 Oak Avenue, Centurion’ to 43482 (HEITA) 

9. How do I access the 2GB + 1GB internet?
Since this offer is coverage dependent, the store agent will first have to verify that the subscriber falls within Telkom Mobile’s coverage area. In line with regulations for purchasing any Pre-paid service, subscribers will then need to complete the RICA process at the outlet. After the RICA process is completed, a subscriber will be required to load airtime onto their SIM cards and then purchase the 2GB +  1GB Internet at R149 via USSD by dialling *180# and following the bundle purchase prompts as outlined below:

• Dial *180#
• From the Telkom Mobile Account Menu, select Bundle Purchases
• From the Select Bundles menu, select the Data Bundle option
• Select the 2GB + 1GB R 149 option
• Confirm your request 

10. Where can I use this service?
The service can only be used where Telkom Mobile’s has 3G coverage. To check Telkom Mobile’s coverage, please use our interactive map at: http://www.8ta.com/coverage/8tanetwork  or or SMS your address to 43482 e.g. SMS ‘61 Oak Avenue, Centurion’ to 43482 (HEITA) 

12. Will the 2GB + 1GB Internet bundle work on LTE.
No. 2GB + 1GB internet bundle is a prepaid offer and will not be available on Telkom Mobile LTE network and is only available on Telkom Mobile 3G network

13. How long will this promotion offer be valid for?
This promotional bundle will be available for a limited period only.

14. Can I opt to have the bundle without the 1 GB Night Surfer at a reduced rate?
No. The 1GB Night Surfer cannot be purchased as a stand-alone bundle.

15. Is there a limit to the number of times I can purchase the pre-paid Once-Off Internet 2GB Promo bundle in one month?
No. You may purchase this bundle as many times as you wish in one month.

16. Will I be able to make voice calls as well?
Yes. Voice will be enabled on the pre-paid PSB data promo rate plan, however, subscribers will be limited to Telkom Mobile’s network. There will be no MTN roaming on voice.

17. What will happen after the expiry of the pre-paid Once-Off Internet 2GB Promo?
The pre-paid Once-Off Internet 2GB Promo will run for a limited period only. Upon expiry of the promotion, users will be migrated to the normal pre-paid per second billing rate plan.

16. How much does the pre-paid Once-Off Internet 2GB Promo plus 1GB Night Surfer bundle cost?
The pre-paid Once-Off Internet 2GB Promo Bundle has a once-off cost of R149.

17. Will I be charged the same rate for out-of-bundle rates, when my I’ve used all my In-bundle Data?
No, all out-of-bundle data bundles are charged at a rate of R1.00 per MB.

18. Does the Once-Off Internet 2GB Promo bundle include a device?
No. The Once-Off Internet 2GB Promo bundle does not include a device. Customers have the freedom to utilise their existing compatible modems or buy a compatible modem that suits their needs. The following data modems are available at participating stores:

19. How to flash the Huawei data device with 8ta Connect
Please download the PDF document on how to flash the Huawei data device by clicking here.

1. Telkom Mobile’s Standard Terms and Conditions apply (full details on www.8ta.com/terms/). 

2. RICA shall apply. 

3. Definitions:  

• “All Networks” shall mean  an  All Networks internet bundle that  is available on Telkom Mobile network and MTN roaming
• “Telkom Mobile” shall mean   Telkom Mobile internet bundle that is available only on Telkom Mobile network. Subscribers will be required to check for coverage at www.8ta.com/coverage/.

4. This promotional offer is available for a limited period only.

5. The SIM card needs to be recharged with enough Airtime Credit, greater or equal to R149 to be able to purchase the 2GB + 1GB internet.

6. To purchase the 2GB + 1GB internet dial *180# from your handset or from the USSD facility on your Telkom Mobile Connect dashboard.

7. The 2GB + 1GB internet expires at the end of the following calendar month from date of purchase.

8. The 1GB Night Surfer Data Bundle can only be used to access internet between 11 p.m. and 5 a.m

9. No modems will be bundled with this offer and customers will have the freedom to use existing modems or buy a modem that suits their needs. Data modems will be available in store. The device speed has an impact on the network speed experienced by the subscriber. 

10. There is no limit to the number of 2GB + 1GB internet that a subscriber can purchase in a month. 

11. Subscription to Telkom Mobile services is subject to Telkom Mobile 3G network coverage and network availability.

12. The service is a best-effort service and no guarantees are provided on availability or throughput.

13. This offer will only be offered on Telkom Mobile 3G network and the subscriber will not be able to roam on MTN’s network or Telkom Mobile LTE network. To check where you can use the 2GB + 1GB internet. Please click on this link: http://8ta.com/coverage/8tanetwork/  or SMS your address to 43482 e.g. SMS ‘61 Oak Avenue, Centurion’ to 43482 (HEITA)

14. Telkom Mobile shall not be held responsible for failure to access internet at locations where Telkom Mobile does not have coverage and the service experience may change from time to time.

15. Telkom Mobile shall endeavour to ascertain that 3G coverage is always available where Telkom Mobile claims to have 3G coverage.

16. A compatible device is required to use Telkom Mobile services. The maximum speed that can be experienced by the customer is dependent on the speed specification of the device.

17. The out of bundle rate of R1.00 per megabyte will apply.

18. 2GB + 1GB internet bundle subscribers will have access to Telkom Mobile Wi-Fi service based upon their current rate plan and product specific Wi-Fi rules. 

19. Telkom Mobile is not liable for any loss or damage to your property or equipment arising out of the provision, installation or maintenance and use of the service.

20. Telkom Mobile will not incur any liability whatsoever for any loss or damage as a result of any use, authorised or unauthorised, resulting from virus attacks, security vulnerabilities or loss of information.

21. Telkom mobile services support soft-cell handover.

22. All prices include VAT.

23. SMS is enabled for normal usage, notification and balance enquiry.

24. Standard once-off internet bundles will expire at the end of the next calendar month from the date of activation.

25. The service application process will only commence on the presentation of necessary supportive documentation.

26. Prices are valid at date of print. E&OE.