Prepaid Voice

Changing your tariff plan from per second to per minute or per minute to per second

• A subscriber can request to move from either pre-paid plan to the other once in a calendar month.
• The request to change the rate plan shall be done by contacting 8ta Customer Care on 180 or 081 180.

8ta Pre-paid first million promotion terms & conditions

The 8ta pre-paid first million promotion applies to the first million customers who join 8ta as pre-paid subscribers only.

Subscribers are required to recharge within the first 30 days after activation and maintain an active airtime window to remain eligible for the promotional offer. After 120 days of service inactivity (no recharges or usage) the subscriber's account is classified as an inactive account. 8ta shall de-activate such inactive account and a subscriber shall have no claim whatsoever to any accumulated minutes or access to the 8ta pre-paid first million promotion.

Free minutes are accumulated when calls are received from 8ta or other South African Mobile Networks only, and exclude calls from any other operators or providers of telecommunication services. For every three minutes of incoming calls you receive you will be credited with airtime equal to one minute. Free minutes can only be accumulated to a maximum value of R500 per month inclusive of VAT. Free minutes accumulated during a calendar month will only be available in the following calendar month. Free minutes are used before paid-for airtime. Free minutes cannot be used for international calls, premium rated services or value added services. Free Minutes will be earned while the 8ta SIM is active on the 8ta network. Send 5 SMSs on a day and get 50 SMSs free, for that day. Free SMSs will be available only on the day you receive them. Free SMS allocation is applicable once in a 24-hour cycle only. Therefore the unused SMSs of the 50 free SMSs will expire at 23:59 of each day.

Carry over of free minutes or Short Message Service (SMS) messages are not permitted. The promotional offer is limited to person to person usage and excludes machine to person or machine to machine usage, WASP Services, LCRs and virtual or physical SIM farms. The SIM and Mobile Telephone Number cannot be sold or transferred to another person or juristic entity and must remain in the possession of the subscriber whom initially completed RICA registration. The promotional offer is only available to natural persons. The promotional offer is not applicable where the 8ta service is used for business purposes and Telkom reserves the right to suspend the promotion in such cases at Telkom's sole discretion. Telkom reserves the right to change the terms and conditions of this promotion without notice to the subscriber. To check your available balance, dial *188#.